I understand that all telemedicine consultations provided by The Second Clinic are governed by the Telemedicine Practice Guidelines issued by the Board of Governors of the Medical Council of India, as outlined in Appendix 5 of the Indian Medical Council (Professional Conduct, Etiquette, and Ethics Regulations, 2002). By participating in the telemedicine services, I agree to comply with these guidelines and the terms set forth in this document. I, hereby confirm that I voluntarily wish to participate in teleconsultation for medical advice and treatment. I understand that the teleconsultation will involve remote consultation, which may include audio and/or video calls, text chat, or other means of electronic communication between myself and the healthcare provider. I agree to provide a valid identification document containing my photograph, name, and date of birth for identity verification purposes. Acceptable forms of identification include AADHAR, Passport, or Driving License. A copy of the identification document must be submitted to the Second Opinion Clinic. If I am a minor or legally incapable of providing consent, I confirm that my caregiver or legal guardian will provide their identification along with proof of guardianship. I agree to provide accurate and complete information about my medical history, symptoms, and other relevant details to the healthcare provider during the teleconsultation. I understand that my medical information will be treated with confidentiality, and all communication during the teleconsultation will be protected as per the applicable privacy laws and regulations in India. This includes compliance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and Telemedicine Practice Guidelines. I acknowledge that it is my responsibility to submit all relevant medical records before the consultation, including previous case sheets, prescriptions, radiological and laboratory reports, and any other pertinent documents. This also includes vital signs such as pulse, blood pressure, weight, and temperature. All medical records must include the name of the healthcare facility and the attending physician’s signature. I consent to the healthcare provider and the second opinion clinic maintaining a record of the teleconsultation, including the diagnosis, treatment plan, and any recommendations, which will be part of my medical record. I acknowledge that teleconsultation is subject to the limitations of the technology used, such as potential technical issues (e.g., poor internet connection, audio/video issues). If necessary, the healthcare provider may suggest an in-person consultation. I understand that the primary languages of communication for consultations will be English and Hindi. If mutually agreed upon, vernacular languages may be used. Any grievances or queries will be submitted in English or Hindi. I agree to provide complete and accurate medical history and any relevant information regarding my current medical issue, either in advance or during the consultation. I understand that failure to do so may affect the quality of the consultation and diagnosis. I understand that both the Registered Medical Practitioner and I reserve the right to refuse or discontinue the consultation at any time. I acknowledge that the Registered Medical Practitioner may recommend an in-person consultation if they believe that an accurate diagnosis or treatment cannot be adequately addressed through telemedicine. Telemedicine consultations will be scheduled at a mutually agreeable time. I understand that telemedicine consultations are not intended for urgent medical issues. In case of emergencies, I will immediately seek medical attention at an emergency care facility. I understand that in the event of a medical emergency following the prescription of medication during a telemedicine consultation, I should immediately seek emergency services. The Registered Medical Practitioner is not responsible for managing emergencies that arise after the consultation. I acknowledge that the healthcare provider may provide prescriptions through teleconsultation, which will be in accordance with the Indian Telemedicine Practice Guidelines. The prescription will be sent electronically, and I may collect the medication from a pharmacy, if applicable. I agree to ensure that I have a reliable telephone/WIFI connection, appropriate lighting for video consultations, and a fully charged mobile device. I understand that failure to meet these requirements may result in the consultation being delayed or rescheduled. I agree to pay the fees for the telemedicine consultation after its completion. By submitting the "Teleconsultation Request and Consent Form," I provide my consent to proceed with the telemedicine consultation in accordance with the terms and conditions outlined above. I acknowledge that all telemedicine consultations provided by Second Opinion Clinic are considered "The Second Clinic" consultations, intended for advisory purposes only. These consultations do not substitute for an in-person examination or a comprehensive medical diagnosis. I understand that The Second Clinic shall not be held liable for any claims, damages, or consequences arising from the actions or omissions of the Registered Medical Practitioners during the telemedicine consultation. The clinic is not responsible for any misdiagnosis, incorrect prescriptions, or failure to recommend an in-person consultation when necessary. I agree to indemnify and hold harmless Second Opinion Clinic against any such claims or legal proceedings arising from the use of telemedicine services. By engaging in telemedicine consultations with The Second Clinic, I confirm that I have read, understood, and agree to abide by these terms and conditions.